Changes

REGISTRATION

All changes to registrations must be directed to events@iffo.com as soon as possible.  Requests for any amendments to registrations will not be accepted by telephone.

ACCOMMODATION – VP Plaza España Design

To make a change to an existing room booking, delegates should do so as soon as possible direct to the VP Plaza España Design hotel by emailing [email protected].  Please ensure to include your name and hotel reservation number (which can be found in your accommodation confirmation) in any communication with the hotel. The hotel will not be able to consider your request without this reference number.  For further queries you can also contact +34 91 595 55 10.

A reduction in the number of nights booked can be made with no penalty until Tuesday 8 April.  For any reduction after this date, you will be charged for 100% of the total nights cancelled (room rate, service charge and tax); unless the hotel is able to resell the room for the cancelled nights.   

Cancellations

REGISTRATION

All registration cancellations must be directed to [email protected] as soon as possible.

If you cancel your registration on or before Friday 2 May, your registration fee will be refunded after the event.  If you cancel after this date, your registration fee will not be refunded.

ACCOMMODATION - VP Plaza España Design

To cancel a room, delegates should send an email to IFFO via [email protected] as soon as possible, but before the accommodation deadline of Tuesday 8 April.

If you cancel your accommodation after 8 April, a refund will not be possible.

In case of no-shows on the due day of arrival, a refund will not be possible and you will be charged for the TOTAL amount of your entire booking.